{"id":5220,"date":"2026-03-17T10:45:59","date_gmt":"2026-03-17T10:45:59","guid":{"rendered":"http:\/\/www.qos.com.tr\/?page_id=5220"},"modified":"2026-03-17T10:48:46","modified_gmt":"2026-03-17T10:48:46","slug":"iptal-ve-iade-kosullari","status":"publish","type":"page","link":"https:\/\/www.qos.com.tr\/en\/iptal-ve-iade-kosullari\/","title":{"rendered":"\u0130ptal ve \u0130ade Ko\u015fullar\u0131"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5220\" class=\"elementor elementor-5220\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62bb00e e-flex e-con-boxed e-con e-parent\" data-id=\"62bb00e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c8ca44e elementor-widget elementor-widget-text-editor\" data-id=\"c8ca44e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 data-start=\"2576\" data-end=\"2589\"><strong data-start=\"2576\" data-end=\"2589\"><span class=\"BZ_Pyq_fadeIn\">1. <\/span><span class=\"BZ_Pyq_fadeIn\">Kapsam<\/span><\/strong><\/h3><p data-start=\"2591\" data-end=\"2676\"><span class=\"BZ_Pyq_fadeIn\">Bu <\/span><span class=\"BZ_Pyq_fadeIn\">iade <\/span><span class=\"BZ_Pyq_fadeIn\">ve <\/span><span class=\"BZ_Pyq_fadeIn\">iptal <\/span><span class=\"BZ_Pyq_fadeIn\">ko\u015fullar\u0131, <\/span><span class=\"BZ_Pyq_fadeIn\">site <\/span><span class=\"BZ_Pyq_fadeIn\">\u00fczerinden <\/span><span class=\"BZ_Pyq_fadeIn\">sat\u0131n <\/span><span class=\"BZ_Pyq_fadeIn\">al\u0131nan <\/span><span class=\"BZ_Pyq_fadeIn\">\u00fcr\u00fcn <\/span><span class=\"BZ_Pyq_fadeIn\">ve <\/span><span class=\"BZ_Pyq_fadeIn\">hizmetlere <\/span><span class=\"BZ_Pyq_fadeIn\">uygulan\u0131r.<\/span><\/p><hr data-start=\"2678\" data-end=\"2681\" \/><h3 data-section-id=\"125cwp8\" data-start=\"2683\" data-end=\"2705\"><strong data-start=\"2687\" data-end=\"2705\"><span class=\"BZ_Pyq_fadeIn\">2. <\/span><span class=\"BZ_Pyq_fadeIn\">\u00dcr\u00fcn <\/span><span class=\"BZ_Pyq_fadeIn\">\u0130adesi<\/span><\/strong><\/h3><p data-start=\"2707\" data-end=\"2964\"><strong data-start=\"2707\" data-end=\"2730\"><span class=\"BZ_Pyq_fadeIn\">Fiziksel <\/span><span class=\"BZ_Pyq_fadeIn\">\u00dcr\u00fcnlerde;<\/span><\/strong><br data-start=\"2730\" data-end=\"2733\" \/><span class=\"BZ_Pyq_fadeIn\">\u2022 <\/span><span class=\"BZ_Pyq_fadeIn\">\u00dcr\u00fcn <\/span><span class=\"BZ_Pyq_fadeIn\">teslim <\/span><span class=\"BZ_Pyq_fadeIn\">tarihinden <\/span><span class=\"BZ_Pyq_fadeIn\">itibaren <\/span><strong data-start=\"2767\" data-end=\"2784\"><span class=\"BZ_Pyq_fadeIn\">14 <\/span><span class=\"BZ_Pyq_fadeIn\">g\u00fcn <\/span><span class=\"BZ_Pyq_fadeIn\">i\u00e7inde<\/span><\/strong> <span class=\"BZ_Pyq_fadeIn\">iade <\/span><span class=\"BZ_Pyq_fadeIn\">talebi <\/span><span class=\"BZ_Pyq_fadeIn\">yap\u0131labilir.<\/span><br data-start=\"2809\" data-end=\"2812\" \/><span class=\"BZ_Pyq_fadeIn\">\u2022 <\/span><span class=\"BZ_Pyq_fadeIn\">\u00dcr\u00fcn, <\/span><span class=\"BZ_Pyq_fadeIn\">kullan\u0131lmam\u0131\u015f, <\/span><span class=\"BZ_Pyq_fadeIn\">orijinal <\/span><span class=\"BZ_Pyq_fadeIn\">ambalaj\u0131nda <\/span><span class=\"BZ_Pyq_fadeIn\">ve <\/span><span class=\"BZ_Pyq_fadeIn\">zarar <\/span><span class=\"BZ_Pyq_fadeIn\">g\u00f6rmemi\u015f <\/span><span class=\"BZ_Pyq_fadeIn\">halde <\/span><span class=\"BZ_Pyq_fadeIn\">olmal\u0131d\u0131r.<\/span><br data-start=\"2890\" data-end=\"2893\" \/><span class=\"BZ_Pyq_fadeIn\">\u2022 <\/span><span class=\"BZ_Pyq_fadeIn\">\u0130ade <\/span><span class=\"BZ_Pyq_fadeIn\">kargo <\/span><span class=\"BZ_Pyq_fadeIn\">\u00fccreti <\/span><em data-start=\"2913\" data-end=\"2933\"><span class=\"BZ_Pyq_fadeIn\">m\u00fc\u015fteri <\/span><span class=\"BZ_Pyq_fadeIn\">taraf\u0131ndan<\/span><\/em> <span class=\"BZ_Pyq_fadeIn\">kar\u015f\u0131lan\u0131r (<\/span><span class=\"BZ_Pyq_fadeIn\">istisnalar <\/span><span class=\"BZ_Pyq_fadeIn\">hari\u00e7).<\/span><\/p><hr data-start=\"2966\" data-end=\"2969\" \/><h3 data-section-id=\"fkuwqe\" data-start=\"2971\" data-end=\"2995\"><strong data-start=\"2975\" data-end=\"2995\"><span class=\"BZ_Pyq_fadeIn\">3. <\/span><span class=\"BZ_Pyq_fadeIn\">Hizmet <\/span><span class=\"BZ_Pyq_fadeIn\">\u0130adesi<\/span><\/strong><\/h3><p data-start=\"2997\" data-end=\"3234\"><span class=\"BZ_Pyq_fadeIn\">\u2022 <\/span><span class=\"BZ_Pyq_fadeIn\">Hizmet <\/span><span class=\"BZ_Pyq_fadeIn\">sat\u0131n <\/span><span class=\"BZ_Pyq_fadeIn\">al\u0131mlar\u0131nda <\/span><span class=\"BZ_Pyq_fadeIn\">iadeler, <\/span><span class=\"BZ_Pyq_fadeIn\">hizmetin <\/span><span class=\"BZ_Pyq_fadeIn\">ba\u015flamam\u0131\u015f <\/span><span class=\"BZ_Pyq_fadeIn\">olmas\u0131 <\/span><span class=\"BZ_Pyq_fadeIn\">ve <\/span><span class=\"BZ_Pyq_fadeIn\">taraf\u0131m\u0131za <\/span><span class=\"BZ_Pyq_fadeIn\">yaz\u0131l\u0131 <\/span><span class=\"BZ_Pyq_fadeIn\">bildirim <\/span><span class=\"BZ_Pyq_fadeIn\">yap\u0131lmas\u0131 <\/span><span class=\"BZ_Pyq_fadeIn\">\u015fart\u0131yla <\/span><span class=\"BZ_Pyq_fadeIn\">de\u011ferlendirilir.<\/span><br data-start=\"3125\" data-end=\"3128\" \/><span class=\"BZ_Pyq_fadeIn\">\u2022 <\/span><span class=\"BZ_Pyq_fadeIn\">E\u011fitim, <\/span><span class=\"BZ_Pyq_fadeIn\">dijital <\/span><span class=\"BZ_Pyq_fadeIn\">i\u00e7erik <\/span><span class=\"BZ_Pyq_fadeIn\">veya <\/span><span class=\"BZ_Pyq_fadeIn\">abonelik <\/span><span class=\"BZ_Pyq_fadeIn\">benzeri <\/span><span class=\"BZ_Pyq_fadeIn\">hizmetlerde, <\/span><span class=\"BZ_Pyq_fadeIn\">i\u00e7erik <\/span><span class=\"BZ_Pyq_fadeIn\">teslimi <\/span><span class=\"BZ_Pyq_fadeIn\">yap\u0131ld\u0131ysa <\/span><span class=\"BZ_Pyq_fadeIn\">iade <\/span><span class=\"BZ_Pyq_fadeIn\">yap\u0131lmayabilir.<\/span><\/p><hr data-start=\"3236\" data-end=\"3239\" \/><h3 data-section-id=\"5czxwc\" data-start=\"3241\" data-end=\"3267\"><strong data-start=\"3245\" data-end=\"3267\"><span class=\"BZ_Pyq_fadeIn\">4. <\/span><span class=\"BZ_Pyq_fadeIn\">\u0130ptal <\/span><span class=\"BZ_Pyq_fadeIn\">\u0130\u015flemleri<\/span><\/strong><\/h3><p data-start=\"3269\" data-end=\"3417\"><span class=\"BZ_Pyq_fadeIn\">Sipari\u015f <\/span><span class=\"BZ_Pyq_fadeIn\">iptali, <\/span><span class=\"BZ_Pyq_fadeIn\">\u00f6deme <\/span><span class=\"BZ_Pyq_fadeIn\">yap\u0131lmadan <\/span><span class=\"BZ_Pyq_fadeIn\">veya <\/span><span class=\"BZ_Pyq_fadeIn\">\u00f6deme <\/span><span class=\"BZ_Pyq_fadeIn\">onay\u0131 <\/span><span class=\"BZ_Pyq_fadeIn\">beklenirken <\/span><span class=\"BZ_Pyq_fadeIn\">yap\u0131labilir. <\/span><span class=\"BZ_Pyq_fadeIn\">\u00d6deme <\/span><span class=\"BZ_Pyq_fadeIn\">sonras\u0131 <\/span><span class=\"BZ_Pyq_fadeIn\">iptal <\/span><span class=\"BZ_Pyq_fadeIn\">talepleri <\/span><strong data-start=\"3374\" data-end=\"3400\"><span class=\"BZ_Pyq_fadeIn\">m\u00fc\u015fteri <\/span><span class=\"BZ_Pyq_fadeIn\">hizmetleri <\/span><span class=\"BZ_Pyq_fadeIn\">ile<\/span><\/strong> <span class=\"BZ_Pyq_fadeIn\">de\u011ferlendirilir.<\/span><\/p><hr data-start=\"3419\" data-end=\"3422\" \/><h3 data-section-id=\"h5ge1r\" data-start=\"3424\" data-end=\"3446\"><strong data-start=\"3428\" data-end=\"3446\"><span class=\"BZ_Pyq_fadeIn\">5. <\/span><span class=\"BZ_Pyq_fadeIn\">\u0130ade <\/span><span class=\"BZ_Pyq_fadeIn\">S\u00fcreci<\/span><\/strong><\/h3><p data-start=\"3448\" data-end=\"3593\"><span class=\"BZ_Pyq_fadeIn\">\u2022 <\/span><span class=\"BZ_Pyq_fadeIn\">Onaylanan <\/span><span class=\"BZ_Pyq_fadeIn\">iade <\/span><span class=\"BZ_Pyq_fadeIn\">taleplerinde <\/span><span class=\"BZ_Pyq_fadeIn\">\u00f6deme, <\/span><span class=\"BZ_Pyq_fadeIn\">ayn\u0131 <\/span><span class=\"BZ_Pyq_fadeIn\">\u00f6deme <\/span><span class=\"BZ_Pyq_fadeIn\">y\u00f6ntemine <\/span><span class=\"BZ_Pyq_fadeIn\">geri <\/span><span class=\"BZ_Pyq_fadeIn\">yap\u0131l\u0131r.<\/span><br data-start=\"3519\" data-end=\"3522\" \/><span class=\"BZ_Pyq_fadeIn\">\u2022 <\/span><span class=\"BZ_Pyq_fadeIn\">Banka\/<\/span><span class=\"BZ_Pyq_fadeIn\">\u00f6deme <\/span><span class=\"BZ_Pyq_fadeIn\">sistemleri <\/span><span class=\"BZ_Pyq_fadeIn\">taraf\u0131ndan <\/span><span class=\"BZ_Pyq_fadeIn\">i\u015fleme <\/span><span class=\"BZ_Pyq_fadeIn\">g\u00f6re <\/span><span class=\"BZ_Pyq_fadeIn\">3\u2013<\/span><span class=\"BZ_Pyq_fadeIn\">10 <\/span><span class=\"BZ_Pyq_fadeIn\">i\u015f <\/span><span class=\"BZ_Pyq_fadeIn\">g\u00fcn\u00fc <\/span><span class=\"BZ_Pyq_fadeIn\">s\u00fcrebilir.<\/span><\/p><hr data-start=\"3595\" data-end=\"3598\" \/><h3 data-section-id=\"1pgt2a\" data-start=\"3600\" data-end=\"3648\"><strong data-start=\"3604\" data-end=\"3648\"><span class=\"BZ_Pyq_fadeIn\">6. <\/span><span class=\"BZ_Pyq_fadeIn\">\u0130ade <\/span><span class=\"BZ_Pyq_fadeIn\">Edilemeyecek <\/span><span class=\"BZ_Pyq_fadeIn\">\u00dcr\u00fcnler \/ <\/span><span class=\"BZ_Pyq_fadeIn\">Our Expertise<\/span><\/strong><\/h3><p data-start=\"3650\" data-end=\"3872\"><span class=\"BZ_Pyq_fadeIn\">A\u015fa\u011f\u0131daki <\/span><span class=\"BZ_Pyq_fadeIn\">durumlarda <\/span><span class=\"BZ_Pyq_fadeIn\">iade <\/span><span class=\"BZ_Pyq_fadeIn\">yap\u0131lamaz:<\/span><br data-start=\"3686\" data-end=\"3689\" \/><span class=\"BZ_Pyq_fadeIn\">\u2022 <\/span><span class=\"BZ_Pyq_fadeIn\">M\u00fc\u015fteri <\/span><span class=\"BZ_Pyq_fadeIn\">taraf\u0131ndan <\/span><span class=\"BZ_Pyq_fadeIn\">zarar <\/span><span class=\"BZ_Pyq_fadeIn\">g\u00f6rm\u00fc\u015f <\/span><span class=\"BZ_Pyq_fadeIn\">\u00fcr\u00fcnler<\/span><br data-start=\"3730\" data-end=\"3733\" \/><span class=\"BZ_Pyq_fadeIn\">\u2022 <\/span><span class=\"BZ_Pyq_fadeIn\">Hijyen <\/span><span class=\"BZ_Pyq_fadeIn\">gerektiren <\/span><span class=\"BZ_Pyq_fadeIn\">\u00fcr\u00fcnler (<\/span><span class=\"BZ_Pyq_fadeIn\">\u00f6rne\u011fin <\/span><span class=\"BZ_Pyq_fadeIn\">kulakl\u0131k, <\/span><span class=\"BZ_Pyq_fadeIn\">sa\u011fl\u0131k <\/span><span class=\"BZ_Pyq_fadeIn\">\u00fcr\u00fcnleri <\/span><span class=\"BZ_Pyq_fadeIn\">vb.)<\/span><br data-start=\"3800\" data-end=\"3803\" \/><span class=\"BZ_Pyq_fadeIn\">\u2022 <\/span><span class=\"BZ_Pyq_fadeIn\">Dijital <\/span><span class=\"BZ_Pyq_fadeIn\">indirme <\/span><span class=\"BZ_Pyq_fadeIn\">veya <\/span><span class=\"BZ_Pyq_fadeIn\">kullan\u0131m <\/span><span class=\"BZ_Pyq_fadeIn\">sonras\u0131 <\/span><span class=\"BZ_Pyq_fadeIn\">tamamlanm\u0131\u015f <\/span><span class=\"BZ_Pyq_fadeIn\">dijital <\/span><span class=\"BZ_Pyq_fadeIn\">i\u00e7erikler<\/span><\/p><hr data-start=\"3874\" data-end=\"3877\" \/><h3 data-section-id=\"1480rob\" data-start=\"3879\" data-end=\"3908\"><strong data-start=\"3883\" data-end=\"3908\"><span class=\"BZ_Pyq_fadeIn\">7. <\/span><span class=\"BZ_Pyq_fadeIn\">Contact <\/span><span class=\"BZ_Pyq_fadeIn\">Bilgileri<\/span><\/strong><\/h3><p data-start=\"3910\" data-end=\"3976\"><span class=\"BZ_Pyq_fadeIn\">\u0130ade <\/span><span class=\"BZ_Pyq_fadeIn\">ve <\/span><span class=\"BZ_Pyq_fadeIn\">iptal <\/span><span class=\"BZ_Pyq_fadeIn\">taleplerinizi\u202fa\u015fa\u011f\u0131daki <\/span><span class=\"BZ_Pyq_fadeIn\">kanallardan <\/span><span class=\"BZ_Pyq_fadeIn\">iletebilirsiniz:<\/span><\/p><p data-start=\"3978\" data-end=\"4061\"><span class=\"BZ_Pyq_fadeIn\">\ud83d\udce7 <\/span><span class=\"BZ_Pyq_fadeIn\">E\u2011<\/span><span class=\"BZ_Pyq_fadeIn\">posta: i<em data-start=\"4030\" data-end=\"4061\"><span class=\"elementor-icon-list-text\">nfo@qos.com.tr<\/span><\/em><\/span><br data-start=\"4015\" data-end=\"4018\" \/><span class=\"BZ_Pyq_fadeIn\">\ud83d\udcde <\/span><span class=\"BZ_Pyq_fadeIn\">Telefon: <em data-start=\"4030\" data-end=\"4061\">\u00a0<span class=\"elementor-icon-list-text\">0 (262) 206 0767<\/span><\/em><\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Kapsam Bu iade ve iptal ko\u015fullar\u0131, site \u00fczerinden sat\u0131n al\u0131nan \u00fcr\u00fcn ve hizmetlere uygulan\u0131r. 2. \u00dcr\u00fcn \u0130adesi Fiziksel \u00dcr\u00fcnlerde;\u2022 \u00dcr\u00fcn teslim tarihinden itibaren 14 g\u00fcn i\u00e7inde iade talebi yap\u0131labilir.\u2022 \u00dcr\u00fcn, kullan\u0131lmam\u0131\u015f, orijinal ambalaj\u0131nda ve zarar g\u00f6rmemi\u015f halde olmal\u0131d\u0131r.\u2022 \u0130ade kargo \u00fccreti m\u00fc\u015fteri taraf\u0131ndan kar\u015f\u0131lan\u0131r (istisnalar hari\u00e7). 3. Hizmet \u0130adesi \u2022 Hizmet sat\u0131n al\u0131mlar\u0131nda iadeler, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5220","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.qos.com.tr\/en\/wp-json\/wp\/v2\/pages\/5220","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qos.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.qos.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.qos.com.tr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qos.com.tr\/en\/wp-json\/wp\/v2\/comments?post=5220"}],"version-history":[{"count":0,"href":"https:\/\/www.qos.com.tr\/en\/wp-json\/wp\/v2\/pages\/5220\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.qos.com.tr\/en\/wp-json\/wp\/v2\/media?parent=5220"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}